Upgrade an existing ProPBX

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Simultane telefoongesprekken Gebruikers

Specificieer het aantal gesprekken dat het systeem (intern en extern) simultaan moet kunnen verwerken.

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General Features	Standard Free up to 16SC	Pro From $188	Enterprise From $225
Extensions	Unlimited	Unlimited	Unlimited
Number of Simultaneous Calls Supported	< 1,024	< 1,024	< 1,024
Call Logging
Call Forward on Busy or No Answer
Call Routing by DID
Auto Attendant / Digital Receptionist
Voicemail/ Music on Hold
Central Phonebook
Call Transfer
MWI – Message Waiting Indicator
Ring Extension & Mobile Simultaneously
Automatic Pickup on Busy
Supports SIP Trunks/ Gateways
Sennheiser Headset Integration
Extensive Codec Support (G711, G722, GSM, Speex, ILBC)
G729 Codec Support
Busy Lamp Field (BLF)
Call Reporting
Call Parking / Pickup
Intercom/ Paging
Custom SMTP Server	3CX SMTP
Custom FQDN	3CX FQDN
Configure BLF’s from the Apps
Hot desking

Management and Scalability	Standard	Pro	Enterprise
Web-based Management Console
Automated Provisioning of Devices
Real Time Web-based System Status
Integrated Web Server
Easy Backup and Restore
SBC to Configure Remote Extensions
VMware / Hyper-V / KVM Compatibility
Scheduled Backup
Connect Remote 3CX PBX Systems (Bridges)
Scheduled Restore
Inbuilt Fail Over Functionality
Standby Licence

Unified Communications	Standard	Pro	Enterprise
See the Presence of Your Colleagues
Receive Voice Mail via Email
Advanced Forwarding Rules
Setting Up Conference Calls
Click2Call Extension
Receive Faxes via Email as PDF
Integrated Fax Server
View Presence of Remote Offices

Call Center / Contact Center	Standard	Pro	Enterprise
Call Recordings Search
Call Recordings Management
Call Queuing
Call Recording
Call Flow Designer
Advanced Queue Strategies
Advanced Call Reporting
Real Time Queue Statistics
Queue Reports
Barge In / Listen In / Whisper
Query Customer Name Based on Caller ID
Ability to Use 3CX Apps API
Link Company Directory with LDAP / ODBC
Sync Phonebook with Microsoft Exchange
Real Time Queue Monitoring
Wallboard
Switchboard Queue Manager View
Supervisor can Log Agents In/Out
Supports External Agents
Callback if queue full
CRM Integration / Scripting Interface
SLA alerting/reporting
Call Recording Control

Mobility	Standard	Pro	Enterprise
Android App
iOS App
Windows App
Mac App
Web client
Manage the 3CX Apps from within the Console
Includes 3CX Tunnel to Avoid NAT Problems

IP Phone Management	Standard	Pro	Enterprise
Automatic Plug & Play Phone Provisioning
Manage IP Phones Network Wide from Console
Restart Phones Remotely
Update & Manage Firmware Network Wide
Supports Popular SIP Phones

Application Integration	Standard	Pro	Enterprise
Office 365 (address book only)
Microsoft Outlook
TAPI
Office 365
Salesforce
Microsoft Dynamics
Microsoft Exchange 2013 / LDAP / ODBC
Google Contacts
Zendesk
Freshdesk
Datev
Hotel Module
Fidelio Certified
Mitel Compatible
Multiline TAPI